Login Cart Wishlist
Pratyush Store

Return & Exchange Policy

No Return & No Exchange Policy

At Pratyush Store, we maintain a strict No Return and No Exchange policy to ensure transparency and fairness for all customers.

Final Sale

All products once sold are considered final and will not be accepted for return or exchange under any circumstances. We request customers to carefully review product details, specifications, and images before placing an order.

Unboxing Video Required

To safeguard against any delivery-related issues, customers are required to record a clear and uninterrupted unboxing video while opening the parcel. This video serves as mandatory proof in case of any concern such as receiving a damaged product, incorrect item, or missing contents.

No claims will be entertained without a valid opening video

How to File a Claim

If you receive a product with a genuine issue, you must report it within 24 hours of delivery by sending the unboxing video along with order details to our official support email.

24-hour deadline applies

Review & Resolution

Once your claim is reviewed and verified by our team, an appropriate resolution will be provided if the issue is found to be valid. The final decision regarding the claim will rest with Pratyush Store.

Store Address

Pratyush Udyog Samuh,
Near Aathane Mangal Karyalay,
Gopal Nagar, Udgir, 413517

By placing an order on our website, you agree to abide by this Return & Exchange Policy.